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Otter.ai

AI meeting transcription and notes

RecommendedAPIZapierFree tierSOC 2
Jack Phillips
Audited by Jack Phillips · Updated June 2026
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Overall score

4.3/ 5
SME fit4/5
per-seat pricing + free tier
JTBD4/5
solid named JTBD
Integration5/5
API + Zapier + 8 integrations
Trust5/5
mature, founded 2016
Quality3/5
4.4 on G2 (290 reviews)
Compliance4/5
SOC 2 + GDPR

About

Otter.ai is an AI meeting assistant that joins Zoom, Google Meet, and Teams calls to record, transcribe, and summarize them in real time. It generates action items and integrates with Slack, Salesforce, and HubSpot to push notes downstream.

Best for: Teams wanting automated transcription and AI summaries across Zoom, Meet, and Teams.

Pricing

  • Basic

    Monthly
    Free
    Annual /mo
    Free
    Billing
    per_user
    Notes
    300 transcription minutes/mo; 30 min per conversation; basic features
  • Pro

    Monthly
    $17
    Annual /mo
    $8
    Billing
    per_user
    Notes
    1200 minutes/mo; 10 file imports/mo; advanced features
  • Business

    Monthly
    $30
    Annual /mo
    $20
    Billing
    per_user
    Notes
    6000 minutes/user; unlimited imports; admin features
  • Enterprise

    Monthly
    n/a
    Annual /mo
    n/a
    Billing
    per_user
    Notes
    SSO; advanced security; custom retention; dedicated support · Contact sales

Key features

  • Real-time transcription
  • AI meeting summaries
  • action item extraction
  • OtterPilot meeting bot
  • speaker identification

Integrations

ZoomGoogle MeetMicrosoft TeamsSlackSalesforceHubSpotNotionDropbox

Trust & compliance

Stage range
MVP → Growth
Founded
2016
Status
active
SOC 2
yes
GDPR
yes
Data residency
us
External rating
4.4 on G2 (290 reviews)
Last verified
Jun 2026

Reviews

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