Fireflies.ai

AI meeting assistant with deep CRM sync

fireflies.ai ↗

Best in classAPIZapierFree tierSOC 2

Audited by Jack Phillips · Updated June 2026

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Overall score

4.6/ 5

SME fit4/5

per-seat pricing + free tier

JTBD4/5

solid named JTBD

Integration5/5

API + Zapier + 8 integrations

Trust5/5

mature, founded 2016

Quality5/5

4.8 on G2 (500 reviews)

Compliance4/5

SOC 2 + GDPR

About

Fireflies.ai is an AI notetaker that records, transcribes, and analyzes voice conversations across Zoom, Google Meet, Teams, and dialers. It surfaces topic-tagged highlights, generates summaries, and syncs notes into CRMs and project tools.

Best for: Sales and customer-facing teams needing meeting transcripts synced to their CRM.

Pricing

Free
Monthly
Free
Annual /mo
Free
Billing
per_user
Notes
Limited transcription; basic AI summaries
Pro
Monthly
$18
Annual /mo
$10
Billing
per_user
Notes
Unlimited transcription; unlimited AI summaries; 8000 min storage/seat
Business
Monthly
$29
Annual /mo
$19
Billing
per_user
Notes
Unlimited transcription; 30 AI credits; team features
Enterprise
Monthly
n/a
Annual /mo
$39
Billing
per_user
Notes
Unlimited storage; 50 AI credits; SSO; SCIM; HIPAA; dedicated AM · Contact sales for monthly; $39/seat annual published

Tier	Monthly	Annual /mo	Billing	Notes
Free	Free	Free	per_user	Limited transcription; basic AI summaries
Pro	$18	$10	per_user	Unlimited transcription; unlimited AI summaries; 8000 min storage/seat
Business	$29	$19	per_user	Unlimited transcription; 30 AI credits; team features
Enterprise	n/a	$39	per_user	Unlimited storage; 50 AI credits; SSO; SCIM; HIPAA; dedicated AM · Contact sales for monthly; $39/seat annual published